What is Cultural Intelligence?

What is Cultural Intelligence (CQ®)?

Cultural intelligence (CQ) is the capability to relate and work effectively in culturally diverse situations. It goes beyond existing notions of cultural sensitivity and awareness to highlight a theoretically-based set of capabilities needed to successfully and respectfully accomplish your objectives in culturally diverse settings.

Research on cultural intelligence, which to-date spans 98 countries and over 60,000 individuals, demonstrates those with cultural intelligence have higher success rates in working in multi-cultural environments.  Through developing and defining  skills in four capabilities, culturally intelligent individuals actively work towards improving their cultural intelligence and it is an ongoing learning experience. 

What is CQ

The 4 Dimensions of Cultural Intelligence

CQ Drive – it’s the all about motivation and it’s the difference between my perceived benefit or take away from any cultural encounter.

  • What’s my level of curiosity about the people I encounter in my work and life?
  • What do I expect to learn or experience from other cultures?
  • What’s my level of confidence when interacting with people from different cultures.

By asking yourself these questions, you are beginning your journey to build your cultural intelligence. The Arab Culturalist is equip to help you use our proven techniques and assessments to increase your drive and ultimately give you the confidence to navigate any multi-cultural encounter.

CQ Knowledge – Gaining knowledge about your own culture, and your personal value preferences, is the first step in building CQ Knowledge.  To know yourself is truly to know others. Once you understand your own cultural lens, you will be able to start building knowledge about the specific cultures that you encounter.  The Arab Culturalist is an expert in Arab, GCC and Emirati culture. Through learning about the values and norms in this region, you will have the tools necessary to take the steps to perfect your cultural communication and encounters.

Freedom or Oppression

CQ Strategy – Once you have the Drive and Knowledge, you will begin to be mindful of the subtle and obvious cultural differences that exist between people and use what you know to bring their culture into focus.  We all view communication through our own cultural lens, so we must plan whether we may need to adapt our behavior to improve communication and accomplish the goals of our cultural encounter.

CQ Action – This is most dynamic dimension of cultural intelligence, and when we hone our skills we will be able to adjust our own speech patterns, gestures and tone of our communication style to improve cross cultural communication.  It may be as simple as slowing down your speech, or knowing whether to hold your hand out for handshake. Whatever your cultural encounter, The Arab Culturalist will provide you with the skills to make the proper choices during a cultural encounter.

CQ Assessments – The Arab Culturalist and its staff hold an Advanced certification in CQ® Cultural Intelligence from the Cultural Intelligence Center in the US.  The CQ Assessment and the Cultural Values profiles are the starting point for your cultural intelligence journey. With your own personalized assessment, we can help you devise a development plan that builds on your cultural CQ strengths, while addressing any areas that you can work on to improve your overall ability to function highly and effectively in a multi-cultural environment.

Take our Cultural Quiz and gain insight into your CQ Drive.  For a full CQ Assessment or to discuss a development plan contact us!